1. Introduction
Crownlyst.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Information You Provide
We may collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Communication preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and provide customer support
- Send you updates and marketing communications (with your consent)
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Legal Basis for Processing (UK GDPR)
Under UK GDPR, we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data
- Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party
- Legal Obligation: When processing is necessary for compliance with a legal obligation
- Vital Interests: When processing is necessary to protect someone's life
5. Data Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: With third-party service providers who perform services on our behalf
- Business Transfers: In connection with any merger, sale, or transfer of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you have given us permission to share your information
We do not sell your personal information to third parties.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
7. Your Rights (UK GDPR)
Under UK GDPR, you have the following rights:
- Right of Access: You can request a copy of the personal data we hold about you
- Right to Rectification: You can request correction of inaccurate or incomplete data
- Right to Erasure: You can request deletion of your personal data in certain circumstances
- Right to Restrict Processing: You can request limitation of how we use your data
- Right to Data Portability: You can request to receive your data in a structured format
- Right to Object: You can object to processing based on legitimate interests
- Right to Withdraw Consent: You can withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at Crownlyst@gmail.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected information from someone under 18, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate steps to ensure your information is protected in accordance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: Crownlyst@gmail.com
- Phone: +44 20 7123 4567
- Address: 124 Victoria Street, Westminster, London SW1E 6LB, United Kingdom